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If you are unhappy with the product or our service, contact us at our help center. In case of any problem, if orders don't arrive on time, products are damaged during shipment, or you are dissatisfied with our products, you can complain at our help center. We will do everything for our customers to resolve the problem.
If your product or our service have any problem, we will help you. If your request meets the conditions of our store policies, we can offer you a refund.
When you think the situation is more complicated and If you have any solution to the problem, we would love to listen to what you have to say. If your solution is acceptable we will help you in the best possible manner.
If you are having problems due to our shipping provider, then we respect your concern and make sure to change our store's shipping settings to help you avoid similar problems in the future. In case of any problem, you can talk us through our help center; we promise to respect your concerns and will make sure to do better next time.
Mayas take pride in selling real products. Purchase protection of our buyers is our number one priority. We ensure our customer’s privacy and safeguard them against low-quality products and sellers.
Mayas have made it their mission to offer only genuine products. We offer products in the original packaging on Mayas. We have the largest selection of authentic and brand new product at the highest quality. Mayas works hard and make it possible to sell only these high-quality products.
SAFE & SECURE PAYMENTS
No matter if you pay on delivery or conveniently with one of our digital payment methods, we respect your privacy. Your privacy is important to us and Mayas make sure to keep your data secure. You can visit our Privacy Agreement Page for further information.
FREE & EASY RETURNS
Returns and replacements are easy and free of charges on Mayas. But it has several conditions. For further information on the detailed term, as well as on how to return your product, visit return and refund page and read conditions for returns.
CONDITIONS FOR RETURNS
Several conditions for the return of the product are